Frequently Asked Questions
Everything you need to know about shopping at Vape Superstore
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days across the country.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, some accessories may be final sale.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products true to size?
Most of our apparel follows standard sizing. We recommend checking the detailed size guide available on each product page to find your perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.